Activation Email link not redirecting correctly

LeeTaylor's picture

LeeTaylor
January 31, 2012
6:16am

Hello

When a new subscriber receives the activation email and clicks the "one-time" link it just takes him to the home page and not to complete the customised registration.

The only way it works, is if you copy and paste into the browser address bar. Then it goes to the correct page.

Could someone help me resolve this as it makes the registration too long and complicated for my users otherwise

thanks in advance!

Comments

Moderator
stacywray January 31, 2012
2:37pm

Hi Education Advisor,

I was able to recreate the issue on your site, and found that the token within the "activation email" [site:register-url] links to the home page when in Firefox, but links to the login screen when using Chrome. 

I went ahead and created a bug report for this issue and included your comments and experience above. We are tracking this report internally at DG-2798.

When there's further information to report, we'll be sure to post back here with a status.

Thanks!

 

Best regards,

Stacy Wray | Drupal Gardens Client Advisor

LeeTaylor February 1, 2012
4:49am

Thanks

I'll wait for your response

 

Best regards,

L Taylor

Director & Account Manager

Education Advisors Ltd

ltaylor@eduadvisors.eu

www.eduadvisors.e

Moderator
stacywray February 2, 2012
4:57pm

Hi Education Advisor,

I've just heard back from our Engineering Team who are still investigating the issue, and who have recommended the following:

We cannot give a specific time by when the issue will be corrected, but in the mean time, the site builder can add explanatory text to the template instructing his site visitors to click the login link to login and update their profile to complete the site registration process.

 

We'll post back here when there is further information to share on this particular bug report.

Thanks very much!

 

Best regards,

 

Stacy Wray | Drupal Gardens Client Advisor

LeeTaylor February 3, 2012
3:51am

Ok

 

I'll have to tell them to copy and paste it into the address bar

 

not perfect but it'll do for now

 

Best regards,

L Taylor

Director & Account Manager

Education Advisors Ltd

ltaylor@eduadvisors.eu

www.eduadvisors.e