Can I cancel my subscription?

• Pricing & billing

Yes, you can cancel both monthly and annual subscriptions, but we do not offer refunds for any time which remains after your cancellation request is processed.

First, log in to your site and ensure that it has five members or less (not counting the "Gardens admin" account) since unpaid accounts have a five member limit.

Second, navigate to "My Sites." If you have any custom domains mapped to your site, select "Manage domain" and remove them.

Finally, complete our Site Cancellation form. As soon as your request is processed, your site will be downgraded to a free, Starter level account. If you wish to delete the site at that time, navigate to "My sites" and select More > Delete site.