Error The website encountered an unexpected error. Please try again later.

benno's picture

benno
April 25, 2011
2:10pm

Hi,

I am trying to upload a few images into the gallery.

http://playgroundentertainment.drupalgardens.com/content/characters

The Error The website encountered an unexpected error. Please try again later appears either right away or sometimes it lets me upload a couple of images before this error appears. This is something I ran into berfore. Does this error show up because I am doing something wrong or something on the back end?

thanks Benno

Status: Resolved

Comments

benno April 25, 2011
2:16pm

Hi,

I just tried again and it let me do 2 before the error comes. I hope this helps trouble shooting.

thanks Benno

Moderator
jbeach April 25, 2011
2:24pm

Benno, I'm looking into this right now.

Jesse
Senior Front End Engineer | Amateur Violinist

Moderator
jbeach April 25, 2011
2:26pm

Benno, what browser and operating system are you using?

Jesse
Senior Front End Engineer | Amateur Violinist

Moderator
jbeach April 25, 2011
2:34pm

Benno, I was able to upload 4 small files and 4 large files without an error with Chrome.

http://www.google.com/chrome/intl/en/landing_chrome_mac.html?hl=en&brand...

Jesse
Senior Front End Engineer | Amateur Violinist

benno April 26, 2011
12:08am

Hi Jesse,

I am using Firefox/3.6.16 on a MAC OS X 10.6.7

I try Chrome next time I run into the same problem.

thanks Benno

Moderator
jbeach April 26, 2011
10:00am

ok, I'll try out that browser/os combo and attempt to reproduce the error.

Jesse
Senior Front End Engineer | Amateur Violinist

psichael May 17, 2011
8:33am

Hi,

I have the same problem. When I upload one picture it works, but more than one gives the unexpected error message. I used bothe Chromium and Firefox on Ubuntu. My website is www.tribodar.com.

I already had problems uploading with chrome on Windows, but then it would just not start uploading. Now it uploads, but at the end, in stead of returning to the gallery, it gives this error.

I hope there will be a good solution for bulk uploads soon.

Thanks,

Michael

Haikona May 17, 2011
4:59pm

I get a slight variation on the same error - the file upload progresses, but on completion the following error message (with a different filename each time) appears: "The specified file temporary://p15vvv5njv1fbpkne1ud4102s9r73.tmp could not be copied, because no file by that name exists. Please check that you supplied the correct filename." I have tried several browsers and they all do it. I look forward to hearing what the problem and solution are!

Moderator
George Cassie May 18, 2011
9:15am

Hi all,

Have you noticed this behavior happens more often if you attempt to upload a file with the same name as one already on your site?

George Cassie
Gardens Advisory Team

psichael May 18, 2011
1:51pm

This might be so... we use generic names while uploading.

Moderator
George Cassie May 18, 2011
8:34pm

Hi psichael,

If you could quickly test the uploading of duplicate file names on your site, that would be helpful in diagnosing this. Thanks.

George Cassie
Gardens Advisory Team

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