Video playback issues

Linda's picture

Linda
June 7, 2011
5:11am

Hi,

For some reason, I get a lot of complaints about playing the videos on my site. I know you can't trouble shoot videos or 3rd party services for me (although if you know of a good guide for video posting best practices, please point me to it), but one of my problems is directly related to DG.

Here's what my code is supposed to look like:

<div id="evp-3c7ffc0830daba0f3867a1635a236cf9-wrap" class="evp-video-wrap"></div><script type="text/javascript" src="http://planoandsimple.evplayer.com/framework.php?div_id=evp-3c7ffc0830daba0f3867a1635a236cf9&id=Q1RPL0JyaWVmaW5nLTIwMTEtMDUxOC5tcDQ%3D&v=1307440067&profile=default"></script><script type="text/javascript"><!--
_evpInit('Q1RPL0JyaWVmaW5nLTIwMTEtMDUxOC5tcDQ=[evp-3c7ffc0830daba0f3867a1635a236cf9]');//--></script>

Here's what it looked like this morning:

<div class="evp-video-wrap" id="evp-0cfcfdc9e7a1a2f4bc6cea47517d570d-wrap">&nbsp;</div>

I use Amazon Web Services (I know, your favorites ;-) and Easy Video Player. I have created a new text type called Raw HTML that allows every kind of code out there (and that only I have access to) as per your instructions.

Just now, I went back to play them again and there was *nothing* showing on the page except text. HTML was fine, videos are served properly on Easy Video Player. Pasted the code again for the first video, saved, and all four suddenly showed up again. Should I avoid posting multiple videos on the same page or something? 

This is really urgent for me as these are my marketing videos that I use to sell my services to specific groups (which is why I can't just put it on YouTube).

Thanks,
Linda

Status: Resolved

Comments

Linda June 7, 2011
9:01am

OK, found out what I was doing wrong with the video codec, so I expect the videos will play much better, so request is less urgent.

Thanks for any additional suggestions re: keeping my html in place.

Linda Plano
Plano & Simple

Moderator
George Cassie June 8, 2011
5:49pm

Hi Linda,

Glad to hear it's working better. Could you link to a page with an affected video?

George Cassie
Gardens Advisory Team

Linda February 3, 2012
4:47pm

I don't know why this just showed up as having a new response, but thanks for responding last summer, George.  Problem had to do with how I was processing my video, nothing to do with DG. Sorry for the inconvenience.

Linda

Linda Plano
Plano & Simple

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