Please see our Pricing page to see pricing for the Drupal Gardens subscription plans. All pricing is per-site.
Each subscription that you purchase applies to a single Drupal Gardens website.
For example, if you have mysite.drupalgardens.com and myothersite.drupalgardens.com and you want them both to have a Basic subscription, you would need to purchase two Basic subscriptions — one for each website.
Log in to Drupal Gardens, and then click the My sites link in the admin menu.
On the Site manager page, click the Upgrade link for the site that needs a subscription.
If your site is using the Drupal Gardens Basic and above plans you can assign up to 5 of your own custom domains to your site. You can assign one custom domain to your site at your /mysites page - to go beyond one custom domain (up to the max of 5) just make a request to Drupal Gardens support.
To see a list of your past bills and download your invoices, follow these steps:
1. Log into drupalgardens.com and click on your username at the top right side of the screen, eg. Hello username.
2. Click on the Biling history link.
Note, if you want to access Billing history from one of your sites on Drupal Gardens, then click on the My sites link at the top right. This will bring you over to the main Drupal Gardens site where you can follow steps 1 and 2 above.
You can pay for your Drupal Gardens sites with a major credit card.
You can pay for your site on a monthly basis and your credit card will be charged at the beginning of every month. You can also pay for your site a year in advance.
Yes, you will be charged automatically every month for monthly subscriptions and at the beginning of every year for yearly subscriptions. As long as your credit card is current and valid, you don't need to act in order for your subscription to renew. If your credit card is near its expiration date, you'll get an email reminding you to update it.
When the pricing takes effect, you can upgrade your site to a higher subscription plan at any time. If you upgrade in the middle of your monthly or annual term, you will be charged at a prorated amount of the higher plan for the remainder of the term. Visit your My Sites page and click Upgrade to start the upgrade process.
You can change your billing information by signing in to Drupal Gardens and clicking your username in the admin bar.
For more information about editing your billing information, see Managing billing information.
The Unlimited plan gives you a site without limits on your storage or bandwidth, as long as you don't use your Drupal Gardens site as a file server.
When pricing goes into effect and you reach your site member limit, your users will see a message telling them that the site administrator must approve their registration before they can join. The user will appear on your People page as a blocked user. When you upgrade your site in order to have a higher member limit, you will be able to unblock any users that tried to join.
When pricing goes into effect and you reach your limit, your site visitors will be able to submit new webform responses but you won't be able to see the responses until you upgrade to a higher plan.
Yes, you can cancel both monthly and annual subscriptions, but we do not offer refunds for any time which remains after your cancellation request is processed.
First, log in to your site and ensure that it has five members or less (not counting the "Gardens admin" account) since unpaid accounts have a five member limit.
Second, navigate to "My Sites." If you have any custom domains mapped to your site, select "Manage domain" and remove them.
Finally, complete our Site Cancellation form. As soon as your request is processed, your site will be downgraded to a free, Starter level account. If you wish to delete the site at that time, navigate to "My sites" and select More > Delete site.
All sites in a single Gardens account are billed to the credit card on file. If you want to use different credit cards for each of your sites, either create a new account for each site or transfer site ownership to another existing account.
Yes, and you can do it yourself as long as your Drupal Gardens website is a Starter site.
If you're paying for a Basic or greater Drupal Gardens website, you'll need to contact Support to transfer the website for you and verify billing information.
For more information, see Site ownership transfer.
Since all sites in a single Gardens account are billed to the credit card on file, you have to either create a new account for each site or transfer site ownership to another existing account.
If you can't find the information you need in this FAQ, then please go to the Pricing and billing question form to send us your questions.